Customer Support Thailand
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Recent activity by Customer Support Thailand-
Tutorials｜CAAC Notification
💁🏻♀️ Advantage Notification helps improve agents handling efficiency and user experience during conversations. When new messages come in, agents receive notifications immediately and be able to r...
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Tutorials｜Editor
💁🏻♀️ Advantage MAAC is a rich and diverse graphic and text editor with 9+1 message modules. Your infinite creativity and design are not impossible in MAAC! The 9 message modules include: text, ima...
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Tutorials｜SFMC Integration - Data sync
教學｜SFMC Integration - 整合 LINE 聯絡人資訊 Creation Date: February 15, 2024 Created By: Crescender Lab View most recent version on Tango.us 💁♀️ Advantage Sending PnP/SMS+ messages via SFMC co...
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Why Are the Pre-set Auto-reply and Rich Menu Not Working?
▶︎ When Auto-reply Are Not Working Please check the following: Trigger Conditions: Ensure that the trigger conditions you set for the auto-response match the way you are activating it in the c...
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Two-Factor Authentication for accounts
Crescendo Lab Enables 2FA to all MAAC accounts on 2024.10.28. For more details, you can refer to this announcement: LINK Here MAAC's two-step verification supports both Email and the Authenticator...
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Tutorials｜CAAC - Group Chat
💁♀️ CAAC Group chat highlights Interact with multiple contacts simultaneously to enhance service efficiency Group chat allows brand representatives to interact with multiple contacts simulta...
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Tutorials｜MAAC x Shopify member data binding integration
💁🏻♀️ MAAC x Shopify Member Data Integration: Building a Complete User360 System Member Data Binding:：Integrate existing Shopify store member data by binding it with LINE contact information thr...
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Tutorials｜How to add MAAC users ?
📌 MAAC Self-User Addition Guide To facilitate the addition of users to the MAAC platform, brands can use the MAAC permission management feature to add users independently. Please read the following...
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Tutorial | CAAC Interface, Personal Settings, and Seeking Support
# 💁🏻♀️ Advantage Understand how agents navigate the CAAC backend interface, perform personal settings, and seek online support team assistance for any related issues. # ➤ Plan Availabi...
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Profile API - Full Experience of Customer 360º
Profile API - Full Experience of Customer 360º Creation Date: Jul 11, 2024 Created By: Crescender Lab View most recent version on Tango.us 💁♀️ Advanced Connect third-party CRM/CDP data ...