Customer Support Team 客戶支援團隊
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Latest activity by Customer Support Team 客戶支援團隊-
Customer Support Team 客戶支援團隊 created an article,
Feature Overview｜How to Send WhatsApp Utility Messages & SMS via SMS+ API
If brands needs to send utility-type notifications, you can now use Crescendo Lab’s SMS+ API to send both WhatsApp messages and SMS. ✨ Feature Summary Brands can use the SMS+ API to integrate b...
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Customer Support Team 客戶支援團隊 created an article,
Tutorials｜How to add a WhatsApp channel
This article demonstrates how to add a WhatsApp channel in the Admin Center to connect your MAAC and CAAC with WhatsApp. If you want to check out the application of WhatsApp in CAAC, please refer...
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Customer Support Team 客戶支援團隊 created an article,
Tutorial｜Using WhatsApp Channel in CAAC
Crescendo Lab is committed to building CAAC's omnichannel functionality! Now, you can connect your WhatsApp Business Account to CAAC and manage your WhatsApp Business Account, LINE OA, Facebook F...
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Customer Support Team 客戶支援團隊 created an article,
CDH/SDK 2025.03
2025.03.06 Feature Name: SDK Web Tracking & Web chat tool Feature Description: Crescendo SDK: Solving Key Challenges in Data Tracking & Customer InteractionDue to privacy policy restrictions,...
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Customer Support Team 客戶支援團隊 created an article,
Tutorials｜Download CAAC App and Turn on Notifications
This article explains how to download the CAAC App and enable notifications on your mobile device.If you have questions about notification settings on other devices, please refer to:Tutorials｜CAA...
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Customer Support Team 客戶支援團隊 created an article,
Tutorials｜SDK Official Website Web Tracking Tool
Crescendo Lab's SDK solves a key challenge in current data tracking and customer interactions. Many companies are unable to share complete Google Analytics data due to privacy policy restrictions. ...
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Customer Support Team 客戶支援團隊 created an article,
Tutorials｜Set an Official Webpage Interaction Tool (Web Chat Widget) and Connect to CAAC
Crescendo Lab SDK addresses key challenges in data tracking and customer interactions. Due to privacy policy restrictions, many companies are unable to share complete Google Analytics data. Our ...
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Customer Support Team 客戶支援團隊 created an article,
LINE Official Notification Message (PNP) introduction
▶︎ What is LINE Official Notification Message (PNP)? LINE Official Notification Message (PNP) allows brands to send important information directly to their members, such as membership benefits or o...
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Customer Support Team 客戶支援團隊 created an article,
MAAC 2024.12
2024.12.03 Product Updates：Two-Factor Authentication for accounts can use Authenticator app Description： MAAC's two-step verification supports both Email and the Authenticator app. If you hav...
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Customer Support Team 客戶支援團隊 created an article,
Tutorials｜Retargeting 2.0 🌟
Crescendo Lab: Shopping Cart Retargeting 2.0 Shopping Cart Retargeting 2.0 is a comprehensive upgrade of the existing shopping cart retargeting feature, designed to improve conversion rates and rev...