Customer Support Team

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  • Tutorial|Segment

    # 💁🏻‍♀️ Advantages Create different audience lists using powerful filtering conditions to create precise marketing lists.   # ➤ Plan Availability All MAAC plans To use interaction (excluding...

  • Tutorials|Customer Journey ✨ New ✨

    Tutorials|Customer Journey ✨ New ✨ Creation Date: Aug 24, 2023 Created By: Crescender Lab View most recent version on Tango.us ​ ​ # 💁🏻‍♀️ Advantages Enhance interaction and conversion for v...

  • Tutorials|CAAC Users

    ➤ Plan Availability A CAAC seat is included with the purchase of the MAAC Basic plan.💡 Reminder: If you need additional seats, please contact the customer support helper or your CSM. All CAAC serv...

  • Tutorials|CAAC Individual Assignment

    ✨ CAAC- Individual Assignment 『Individual Assignment』enables brands to efficiently manage and allocate customer conversations. This feature allows brands to permanently assign conversations to spec...

  • Tutorial|🌟Personalized Rich Menu 🌟 NEW

    Tutorial|🌟Personalized Rich Menu 🌟 NEW Creation Date: December 28, 2023 Created By: Crescender Lab View most recent version ​ ​ 💁‍♀️ Advantage Better Personalized Marketing and Sales Servic...

  • Tutorial | Backend Interface, Account Settings, and Permission Management

    Welcome to MAAC, let's check how to use this wonderful platform ! ℹ️ 💡 Reminder: It is recommended to use the Chrome browser to operate the MAAC backend. 1. Click on menu icon can close the me...

  • How to add Tester and send test message

    In the features like segmented broadcasts, message templates, and auto-replies, if you want to ensure that the formatting and content display correctly after sending, you can designate a specific u...

  • How to Migrate Universal GA to GA4?

      💡 Starting from July 1, 2023, Google Analytics (Universal GA) will no longer process new data in standard properties.   ▶︎ Applicable Users Existing customers who have purchased the e-commerce s...

  • Tutorials| MAAC x SurveyCake Form

      💁🏻‍♀️ Advantage After friends fill out the survey, they can automatically transfer their personal information, tags, and other data to MAAC via Webhook, allowing brands to integrate user data and...

  • Tutorials|Game Interaction

      💁🏻‍♀️ Advantage Game interaction is a great tool that can help LINE OA engagement grow and let your followers share an interesting game with their friends, increasing your followers! It can comb...