AI Co-pilot Product Recommendations can analyze customer needs in real time during a conversation, helping agents decide which products to recommend. This reduces the time spent searching for products and making judgment calls, and is especially useful for new agents or guided-selling scenarios where the customer’s needs are clear.
What can AI Co-pilot do for you?
When purchase intent appears in the conversation, AI Co-pilot will:
- Analyze recent conversation content
- Understand the customer’s needs or key comparison points
- Recommend suitable products from the product catalog
- Explain “why this product is recommended”
If you’d like to learn more about the following:
- How AI works together with product search and product cards
- The relationship between AI recommendations, performance tracking, and UTM parameters
👉 Please refer to the full article: “Tutorial | Tracking Links × Product Cards × AI Product Recommendations” and see the AI Product Recommendations section.