Tutorials｜Game Interaction

 

💁🏻‍♀️ Advantage

1. Game interaction is a great tool that can help LINE OA engagement grow and let your followers share an interesting game with their friends, increasing your followers!
2. It can combine with multiple prizes and be designed the image with your creativity and brand style.

➤ Plan Availability
 

This is an advanced feature in APP marketing, needs purchase in addition, and is not included in the Basic or EC plan. If you're interested, please contact your CSM and we're happy to assist you!

▶︎ Setting Steps
 

（ There are five types of game interaction. The setting steps are the same but the interface and style will be different. We take Lottery Poetry as an example.)

1. Create a game, fill in the name and start/end time.
2. Set how many times followers can attend during the period. There are two types of rules that can be set, one is a fixed rule that each follower has X times to attend, the other is after resetting daily, each follower has X times to attend daily.
   🚨 Attentions：
   1. After the game starts running, the attending times and rules can be changed.
   2. If you offer the attending times with "Game Tix", and only the contact who received the "Game Tix" can attend, then the No. of draws should be set to 0, which means that only the "Game Tix" is offering the attending times.
3. Set tags that be added to followers who attend the game.
4. If open the share message, followers can see the "share" button while attending the game. Need to edit the share message after opening it. Share message is the content that followers send to their friends.
   💡 Reminder：
   - If you want to check how many new followers are increased by the game, please put a deeplink in the share message. Using a Liff URL of game interaction features can track the performance, but can still check how many times the game be shared in the list.
   
   
    
5. Please set the prizes in the Prize Management feature first, and then choose the prizes in the game interaction feature setting.
   🚨 Attentions：For the Lucky Wheel game, we strongly recommend that one of the six prizes be retained as a "no-winning prize", to avoid the situation where the wheel pointer has nowhere to point at after all prizes have been won, as well as to avoid customer complaints).
   💡 Reminder：
   - The win rate of prizes or "no-winning prize" is the fixed probability, it won't be affected by the number of prizes left.
   - After the game starts running, the number of prizes can only be increased, not decreased. If you want to add more to the number of prizes, please add the number of prizes in "Prize Management" first, and then set the number of prizes in "Game Interaction", and the number set should add to the original, eg there are 10 the number of prizes in prize 1 in the beginning, after adding 10 of prize 1 in the feature "Prize Management", we should set the number of prizes in prize 1 as 20.
   - If the marketing campaign is set with the goal of "a prize for everyone", please ensure that there are sufficient prizes to give away. If all prizes are won, it will show the "no-winning prize".
   
   
    
6. Choose whether the no-winning notification message is open or close(It belongs to paid message).
   💡 Reminder：Set the content in "Template Library" first, and copy the template ID here.
    
   • 🆕  Available for “Lucky Roulette” Only:
     • Prize exhaustion handling
       • Popup text
         If all prizes you have set are drawn, the system will automatically send a custom message to any subsequent participants.
       • Keep original probability and convert to message reward
         When exhausted, the message template ID will be sent instead after winning. You can customize the content, such as using a branded image to enhance the game experience.
         
     • No prize handling
       • Customize “No Prize” popup message
         Define how the system responds when a user does not win a prize. You can set a popup message and send a consolation message to maintain a positive user experience.
         
         Advanced Option: You may also enable the Consolation Message feature to send a message to users who didn't win (Message fees apply)
         
         Tip: Consider adding text that matches your event theme, such as “Come back and try again tomorrow 🎉” or “Missed the grand prize? More rewards are waiting for you!”
         
7. Adjust the design in the game, you can directly use system default to adjust or upload your own design materials.
   
8. Set the rule description and adjust the text color.
   
    
9. After setting, click "Create".
10. The system will generate a game Liff URL and you can copy the link, put it into the entrances of followers who can attend the game, like rich menu, broadcast, auto-reply, etc.
    🚨 Attentions：Liff link all has a risk of being shared and spread. If you only want followers who have particular conditions can attend the game. We strongly recommend using the "Game Tix" in "Prize Management" to avoid the game URL being shared, being broken on purpose.
    
    
     

▶︎ List and Performance

1. Check the purchasing period and all created games.
2. Enter a game details report.
3. Quick functions menu like edit, make a copy, copy game Liff URL, delete.
   
    
4. Check the purchasing period and the game period.
5. Check the overall performance.
6. Check who wins the prizes, what prizes they win, the codes of prizes(Only coupon with code, LINE points will show.), when they attend.
7. Click "Export" and check the details report with the game.
   
    

⚠️ Report and List Display Logic

• List / Export List display rules:
  • Won Prize: Displays the prize name
  • No Win: Displays “No Win”
• In Lucky Roulette reports only, if the prize was won but has been depleted, the system will display the “Prize Exhaustion Message.”

📚 Review：教學｜獎項管理 >> please change the link to local language version.