Audience : Contact
- Tutorial | Creating and Managing SMS Contacts
- Feature Description｜SMS Contacts and the SMS Channel
- Tutorial | Unified Contact Profile and Splitting Contacts
- Tutorials｜MAAC Contacts
- Feature Description｜Contact Field Definitions and Matching Logic
- Tutorial | Import and Update Contact Data in MAAC
Audience : Segment, Tag
- Tutorial｜AI Segment
- Tutorial | How to Sync Segments to Google Ads
- MAAC Ad Audience Segment Export
- How to share LINE OA platform, LINE Developers, GA(UA) / GA4 access to Crescendo Lab?
- Tutorials｜New Tag System : Tag Intensity and Timespans
- Tutorials｜Predicted purchase probability
Message center: Broadcast & Template library
- Tutorial｜Recovering a Suspended Email Channel and Cleaning Your List
- Feature Description | Email Sending Protection and Domain Health
- Feature Guide | Email Broadcast
- Feature Introduction | WhatsApp Broadcast: Overview & Setup Guide
- Feature Overview｜MAAC AI Content Generation
- The explanation of the error message for Crescendo Lab EC Modules
Applications : Auto-reply & Rich menu
- Setup Guide｜Omnichannel Auto-Reply (LINE / Facebook / Instagram / WhatsApp / Web Chat)
- Feature Overview｜Omnichannel Auto-Reply (Supports LINE / Facebook / Instagram/ WhatsApp/WebChat)
- How to set a "Welcome message" when a new friend joins the official account?
- Tutorial｜Basic Setup and Multi-page Guide for Rich Menu
- Tutorial｜Personalized Rich Menu
- Why Are the Pre-set Auto-reply and Rich Menu Not Working?
Applications: Deeplink, Tracelink & Smart direct tool
- Feature Overview｜Web Widget - Lead Capture
- How to Upgrade from the Legacy Web Widget (1.0) to the New Web Widget
- Tutorials | Deeplink
- Feature Overview｜Web Widget
- Tutorial｜Web Widget
- FAQs｜Web Widget
Applications: Prize management
Automation: Customer Journey, Retargeting & DPM
- Tutorial | Insert Custom Fields into Customer Journey Messages
- Setup Guide｜Ads to Chat (Google)
- Feature Introduction｜Ads to Chat
- Setup Guide｜Ads to Chat (Meta)
- Feature Description｜Cart Retargeting in Customer Journey (Unpaid Items)
- Feature Description | AI Journey Insight
App marketing: Game interaction & Rapid Referral
MAAC OpenAPI
Other - MAAC Basic Integration
5. Data Tracking
- FAQs｜Why Did My Unique Clicks Change?
- What should I do when the MAAC data is different from the Universal GA(UA) / GA4 ? What should I do when MAAC data is not available?
- MAAC Feature Report Update Time and Frequency
- FAQ｜How Are Contact Engagement Metrics Defined in Data Insight?
- What is the CTR in Broadcast? Why there is no data?
6. MAAC User Management
- Feature Guide | LINE Redirect Page Branding
- Tutorials｜MAAC Access Management
- Tutorials｜How to Manage MAAC Users
- Two-Factor Authentication for accounts
- LINE Webhook Forwarding
- How to add Tester and send test message