💁🏻♀️ Crescendo Lab x Feversocial Interactive Game modules : What Can They Do? What Should You Know?
- We offer the most diverse range of game modules, designed to meet various application scenarios. The Crescendo Lab x Feversocial Game Modules can fulfill your every need with ease.
- All game modules allow for tagging contacts through fun and unique interactions. These tags can be synchronized with MAAC, giving brands the freedom to utilize tags for segmenting, automated journeys, personalized visual menus, and more by integrating with MAAC's features.
- The Crescendo Lab x Feversocial Game Modules provide an extremely flexible game design space, allowing brands to quickly apply game templates or create their own visual content.
🏷️ For purchasing Crescendo Lab x Feversocial Game Modules, please contact Crescendo Lab customer service via the bottom-right corner or contact your Crescendo Lab CSM.
🚨 Important Notes on Using Crescendo Lab x Feversocial Interactive Game modules
- Crescendo Lab x Feversocial Interactive Game Modules are available in three plans. Please be aware of the usage details for each plan:
- Plan A: ONLY-ONE-TIME Game in 30 Days, with 18 games available once each during the period.
- Plan B: Games All in 1 in 30 Days, with 24 games available for unlimited use.
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Plan C: Games All in 1 in a Year, with 24 games available for unlimited use.
- During the use of Crescendo Lab x Feversocial Interactive Game Modules, ensure that MAAC and API Token are valid and usable. If the API Token expires, tag synchronization to MAAC and subsequent use of MAAC tags will be impossible. Please pay attention after purchase.
- Complete Feversocial backend settings and LINE Developers - Login LIFFs settings before using the game modules.
- Please be reminded that if during the marketing campaign promotion period, due to a large number of followers from push notifications, high traffic on your website, or plans to purchase a large amount of advertising (e.g., potentially 100 interactive users per minute, 6,000 interactive users per day, or 30,000 interactive users per month), you must complete this form: https://info.feversocial.com/form/help/81 to notify Feversocial at least 5 business days before the campaign launch. This is to prevent system unavailability due to traffic overload, which may require the suspension of the campaign. We regret to inform you that Feversocial and Cresclab will not be able to assume responsibility for any compensation in this matter.
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Feversocial System Support:
- Feversocial Game Tutorial
- Customer Service Email: cs@feversocial.com
- Online Customer Service: via the official website
- Self-help Support Center: online resources
Feversocial will respond to operational issues within 24 hours on working days (Monday to Friday, 9:30 AM - 6:30 PM).
▶︎ Crescendo Lab x Feversocial Interactive Game Modules Setup Instructions:
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Game Module Procurement Process:
- Brand completes procurement with Crescendo Lab.
- Brand receives initial instruction email from Crescendo partner.
- Brand completes initial setup and replies to Crescendo partner.
- Crescendo partner verifies information within three working days and coordinates with Feversocial.
- Feversocial partner completes backend setup within three working days and informs the brand of subsequent settings.
- Brand can officially activate Crescendo Lab x Feversocial Interactive Game Modules after receiving confirmation from Feversocial partner.
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Complete initial setup and reply with the following information to Crescendo partner:
- Sponsor ID from Feversocial backend
- LINE Developers Login Channel ID
- LINE Developers Login Channel Secret
- LINE Developers Login Channel LIFF ID
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Initial Setup Instructions:
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Obtain API Token from Crescendo Lab MAAC
- Get API Token
- Get API Token
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Set Up on Feversocial Platform (Feversocial Login)
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Register an account.
- The first user is the Admin, which also creates the company account.
- The first user is the Admin, which also creates the company account.
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Configure API Token on Feversocial platform:
- Go to Feversocial backend > Sponsor setting.
- Sponsor setting > System setting > Edit Third party platform integration (initially, use "Add platform" to create a new integration).
- Enter the API token obtained from MAAC.
- Go to Feversocial backend > Sponsor setting.
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Enable Webhook tagging on the Feversocial platform:
- Data integration
- Data integration > Webhook > Create
- Tag users > Select
- Tag users > 1 & 2 Steps click Next
- Step 3 > Enter webhook name > confirm > done.
- Data integration
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Get Sponsor ID from Feversocial Platform and send it to Crescendo Lab.
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Register an account.
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Setup on Brand's LINE Developer Login Channel:
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Basic setting > Add friend option > Linked LINE Official Account
*Ensure LINE Developer is connected to LINE Official Account - LINE Developer Login Channel > LIFF > Enable shareTargetPicker
- LINE Developer Login Channel > add Callback URL https://feversocial.com/auth/client/line/callback
*Ensure not to remove Crescendo's Callback URL - LINE Developer Login Channel > LIFF > Add new LIFF for setting FeverSocial game LIFF
- Add a LIFF app > Fill in Basic information
* LIFF app name can be defined by the brand. - Add on Endpoint URL:https://feversocial.com/promotions/lineliff/redirect
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Scopes : Choose all options
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Size select “FULL” and Add friend option select “On(aggressive)”
- Save
- Add a LIFF app > Fill in Basic information
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▶︎ Crescendo Lab x Feversocial Interactive Game Modules Tag Application Instructions:
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When contacts engage in game interactions, they can be tagged. Depending on the game module, tags are applied at different stages:
- Entering the game.
- Completing the game.
- Choosing an option in a quiz game.
- Completing a vote in a poll game.
- Winning in the game
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All tags can be synchronized back to MAAC for segmentation, automated journeys, personalized visual menus, and more.
- For segmentation settings, refer to: Tutorial|Segment.
- For customer journey settings, refer to:Tutorials|Customer Journey ✨ New ✨
- Set the automated journey to 'trigger by tag.'
- Ensure to set and publish the customer journey before releasing the game module.
- For personalized rich menu settings, refer to::Tutorial|🌟Personalized Rich Menu 🌟 NEW
- Set the personalized rich menu to 'trigger by specific tag.'
- For segmentation settings, refer to: Tutorial|Segment.